STORAGE ADVICE
& FAQ'S
We are often asked what you should consider before using storage so we thought it might be a good idea to pop down a few tips and some of the frequently asked questions and answers. If you don’t see what you’re looking for here just contact us directly so we can answer any other questions you might have.
Ground Level Units
All our containers are at ground level and you can drive most vehicles right up to the doors. So, no stairs, lifts, trolleys and long walks needed.
Security
Our gated complex is monitored by CCTV 24 hours a day and our containers all have solid steel secure lockboxes.
Easily Accessible & Local
Based in a great location only a few
hundred meters from the A30 and within easy reach of Exeter, Cranbrook, Honiton, Ottery St Mary and all the surrounding villages.
Always plan ahead
Good advice whatever it is you are doing and it is certainly true for storage. If possible contact us at least 7 days in advance so we can reserve your unit and prepare you paperwork. Organise and purchase all of your packing materials and arrange suitable transportation. Plan how you will fill and utilise your container, after all you don’t want items that will be needed to be hidden away and unreachable.
Extra Tip: If possible try to remember to label or write on your storage boxes with simple things like ‘wine glasses’ or ‘computer games’ and keep an inventory of your stored items so you know if the item you are looking for is actually in your storage unit.
Packing up
Of course, how you pack your container will depend on what you are storing however for our domestic customers storing household goods we recommend that;
LARGE ITEMS
Disassembled if at all possible with all fixings kept in a labelled bag and attached to the item
BOX IT
Box everything that you can to help avoid losing things and for ease of stacking
QUALITY
Use quality storage boxes that wont collapse
HEAVY ITEMS
Spread heavy items evenly so boxes aren't too heavy
FRAGILE ITEMS
Wrap china and glass piece by piece. Put the heaviest items at the bottom and pad out corners and empty spaces
LABEL YOUR BOXES
Label your boxes clearly and preferably on the top and on one side. Ideally make a list of numbered boxes
CLEAN OUT
Clean out fridges, freezers, ovens and food cupboards, making sure all white goods are clean and dry and leave doors slightly open to avoid condensation and unwanted odours
At the container
As mentioned previously planning ahead and considering what you may need access to is essential. Once you have done that and are ready to fill your container make sure to consider the following:
LARGE ITEMS
Store large items first
USE ALL THE SPACE
Fill hollow items such as wardrobes with boxes
MATTRESSES
If mattresses are in a cover make sure that at least one end is open so that they can breathe. All used mattresses retain a small amount of moisture and if sealed this can lead to mould forming
HEAVY BOXES
Always ensure heavy boxes are at the bottom of a stack to avoid damage
PLANTS
Do not store plants as the moisture in the soil can cause mould to form even with good ventilation
LABEL YOUR BOXES
Label and number all boxes – keep a numbered list, and stack boxes with labels visible
CLEAN OUT
Store appliances clean, with doors wedged open. If you have space try and leave access space down the middle
Extra Tip: We recommend that you put a large bowl of salt in the corner of your container. This will ensure that any moisture is absorbed.
Frequently Asked Questions
Got a question? Then call us on 01404 598 356 if you don’t find your answer below. We’ll be happy to help.
Yes, we have a minimum storage period of 1 month.
Yes, you will have to pay a £100 key deposit that is fully refundable. This is providing everything is left in perfect order.
Insurance is not compulsory however we strongly recommend that you insure your goods and you can get a quote here from insurastore.com.
Subject to availability you can book and move in to your unit the same day. However, we would prefer some notice and units can be reserved 14 days in advance.
You can store almost anything with us at Fenny Storage, however there are a few exceptions. You cannot store any flammable items, fireworks, perishable foods or materials, dangerous chemicals, live animals and of course any illegal or stolen items. If in doubt you can check our full terms and conditions.
Yes.
You have access to your container from sunlight to dusk 365 days a year.
We require a minimum of a months notice.
Once you have vacated your unit and your account is closed you deposit will be returned within 48 hrs.